Office updates Archives - Baxterworld https://baxterworld.com/category/office-updates/ Cloud solutions, Clear insights, Count on Us Tue, 09 Jul 2024 10:33:21 +0000 en-GB hourly 1 https://wordpress.org/?v=6.4.5 /wp-content/uploads/2023/12/cropped-Baxterworld-Branding-2023Symbol-Main-32x32.png Office updates Archives - Baxterworld https://baxterworld.com/category/office-updates/ 32 32 130844456 Restaurant Location: Choosing what’s right for Customers https://baxterworld.com/2023/11/13/restaurant-location-choosing-whats-right-for-customers/?utm_source=rss&utm_medium=rss&utm_campaign=restaurant-location-choosing-whats-right-for-customers Mon, 13 Nov 2023 14:26:02 +0000 https://baxterworld.com/?p=3769 The post Restaurant Location: Choosing what’s right for Customers appeared first on Baxterworld.

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  • Restaurant Location
  • Nearby Attractions
  • Surrounding Area
Great restaurants are composed of many different things. Outstanding food, impeccable service, and an overall unique experience. However, when opening a restaurant, it is important to not only focus solely on internal factors, but to consider certain external elements. Today we will be looking at such elements, and exploring why they can be crucial for starting restauranteurs. 1) Nearby Attractions Whilst I’m sure that your restaurant will or does offer a great experience to your customers, it helps if the businesses around you do as well. Families out for dinner will likely go for drinks afterwards, especially if a bar is nearby. You are more likely to attract customers if they find the area you are in desirable and varied. Use this to your advantage. Whilst a location in a business-based area may seem busy, it lacks the surroundings to bring in more customers in the evenings. Instead, use other businesses to bring customers to your door. 2) Surrounding Area This one is self-explanatory, but it is equally as important. If the area and streets surrounding your restaurant aren’t desirable, then don’t expect your business to be. Certain urban and industrial areas can be tempting due to their lower rent, but do not let this fool you, such properties are cheaper for a reason. Instead of spending an arm and a leg for a central location, be aware of up-and-coming areas. Your business may not take off immediately, but as the area becomes more desirable, so will your restaurant.
Summary
Whilst the key to a successful restaurant is primarily down to its own efforts, this success can be expanded through careful consideration of location. By utilising the variety and quality of surrounding businesses, aspiring restauranteurs can increase their own success simply through their location. All it takes is careful planning and area analysis. Baxterworld are Chartered Management Accountants specialising in Hospitality businesses. If you are interested in better bookkeeping and management information at a lower cost, call Ray Baxter on 020 7099 9676 or email [email protected].

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Procrastination: 3 Ways to beat the Habit https://baxterworld.com/2023/10/16/conquer-procrastination-3-strategies-to-beat-the-habit/?utm_source=rss&utm_medium=rss&utm_campaign=conquer-procrastination-3-strategies-to-beat-the-habit Mon, 16 Oct 2023 09:16:24 +0000 https://www.baxterworld.com/?p=3744 The post Procrastination: 3 Ways to beat the Habit appeared first on Baxterworld.

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  • How to Conquer Procrastination!
  • Why do we Procrastinate?
  • The Value of Self-Discipline
You did it again, didn’t you? You scrolled through Instagram, tidied your room, and read a few more chapters of your book than you meant to. Now it’s three in the morning, and the task you had set yourself yesterday is no closer to completion. First of all, don’t worry, you’re not alone. We’ve all done this at one point in time. But while a one-off all-nighter can be harmless, persistent procrastination can seriously disrupt your relationship with work. Why do we Procrastinate? Procrastination is the delaying or postponing of tasks, usually those that have an approaching deadline. Procrastinating can become frustrating and counterproductive, so why do we do it? There are dozens of reasons for procrastination, but here’s a few of the most common ones,
  • Lack of Motivation – We often lose motivation towards a project, especially if the task isn’t enjoyable. It is tempting to evade these tasks and spend time doing things we enjoy.
  • Poor Time Management – Many people underestimate the time needed to complete a task, choosing to prioritise less important activities instead.
  • Perfectionism – Whilst it’s important to be passionate in regard to your work, it can be easy to focus too heavily on one thing, leaving less time for other work.
How to Conquer Procrastination! Here’s the hard truth. Procrastination generally has little to do with the tasks at hand, and everything to do with your approach to them. Without self-discipline, you can’t break bad habits, bad habits will encourage distraction, and distractions make you procrastinate! What you (and most of us) need to do, is to approach our work differently, with a positive and calculated attitude. You can do this by, 1) Removing Distractions – This one is probably the hardest of the bunch. As we said before, it can be easy to become distracted by things that are simply more enjoyable than your work. When this is the case, it’s best to remove these distractions. This means putting phones in drawers, closing Netflix and making sure to stay off social media. 2) Having an Awareness of Time – Don’t disregard the amount of time it takes to complete certain tasks. Even if your estimate is correct, take into account the time needed for possible research, editing, and any problems that may arise. Maybe set timers for yourself, or if working in a group, have someone else time you. 3) Breaking Things Up – Approaching a large task can be intimidating and off-putting. Next time, try breaking a task into separate pieces, giving a certain amount of time to each one. Not only will this create a plan, but it will utilise those time awareness skills we mentioned before. The Value of Self-Discipline Procrastination is nothing to feel embarrassed about, it’s something we’ve all done (and will occasionally continue to do.) The important thing is to ensure that the occasional off night doesn’t become a regular occurrence. When approaching work with a positive mindset, and a well-thought plan, we can avoid the feelings that cause us to procrastinate. Through this focus, we can work more efficiently, giving us more time to do the things we love. Baxterworld are always looking for new ways to avoid procrastination. If you agree with us, or have any ideas of your own, let us know! #procrastination #working #WorkLifeBalance #business #businesssuccess #selfimprovement #smallbusinessowneruk #officelife #it #growthmindset

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Basis Period Reform https://baxterworld.com/2023/10/09/basis-period-reform/?utm_source=rss&utm_medium=rss&utm_campaign=basis-period-reform Mon, 09 Oct 2023 10:03:23 +0000 https://www.baxterworld.com/?p=3697 The post Basis Period Reform appeared first on Baxterworld.

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Basis Period Reform is on its way. Here’s how it could affect you!

In April 2024, HMRC is changing its approach to business taxation through the basis period reform. But what exactly is a basis period, and how is it being reformed? This Blog will work to answer these questions by investigating basis period reform and the common questions surrounding it.

Generally, unincorporated businesses set up their annual accounts to coincide with the same date each year, known as their accounting date. With the current system, business owners can calculate their total profit or loss for the year by using this date and allocating the 12 months that follow it as their tax year or basis period. Essentially, basis period reform aims to standardise the dates that unincorporated businesses base their tax year around. In turn, a business whose accounting date falls outside the tax year (March 31st and April 5th) needs to adjust their accounting according to basis period reform.

Why is Basis Period Reform Happening?

Basis period reform aims to level the playing field in regard to small businesses, with the government stating that it will “create a simpler fairer and more transparent set of rules for the allocation of trading income.” Within current taxation laws, two businesses making the same profit but with different accounting dates can pay completely different taxes. This difference results in some businesses benefiting, and other not, an imbalance that the HMRC wishes to correct.

  • HMRC, “Using the tax year basis will remove this complexity and lead to a clearer and more transparent relationship between the profits arising in a tax year and the tax liability related to them.”

Who Will be Affected?

Only certain businesses will be affected by the reforms, primarily those unincorporated. It will also only affect businesses which compile their annual accounts to a date different to the 31st of March or the 5th of April. Those affected,

  •          7% of sole traders.
  •          33% of partnerships
  •          Certain Trading Trusts
  •          Certain Estates
  •          Certain Non-resident companies

How Will Basis Period Reform Affect businesses?

Currently 2023/2024 is a transition year regarding base period reform. Businesses whose accounting year doesn’t coincide with the standardised taxation year will simply report on an extended basis period until they have caught up. Whilst calculating a tax return around this, you must utilise the accounting year in addition to this transitional period, effectively creating an extended report. In theory, this should align the taxation years for all unincorporated businesses for the beginning of April 2025.

This all sounds straightforward, but in practice, these reforms will initially raise issues such,

  •          Additional administrative work.
  •          Uncertainty with business owners.
  •          Time constraints regarding finalising figures.
  •          Potentially weakening partnerships/partnership income

Can I Avoid Paying Tax Twice?

The additional transitional profits arising from an extended basis period in 2024 should be offset by overlap relief originally given in Year 2 of the business. This was a mechanism to avoid paying tax twice on overlapping earnings in the early years of trading if your year-end was other than 5th April.

You can get that figure using this link:

https://www.gov.uk/guidance/get-your-overlap-relief-figure

Summary

Whilst at first these changes may give cause for confusion; they should ultimately act to simplify. The standardisation brought through basis period reform should put all affected businesses on the same terms regarding taxation, streamlining the process for accountants and HMRC.

Curious if these changes apply to you? If so, feel free to get in touch with us here at Baxterworld via the contact details on our website.

#accounting #accountancy #finances #financetips #business #smallbusinessowneruk #tax #taxreturn #basisperiod

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Complaints? Can your Staff Handle Them? https://baxterworld.com/2023/10/02/how-do-your-staff-handle-complaints/?utm_source=rss&utm_medium=rss&utm_campaign=how-do-your-staff-handle-complaints Mon, 02 Oct 2023 14:16:54 +0000 https://www.baxterworld.com/?p=3693 The post Complaints? Can your Staff Handle Them? appeared first on Baxterworld.

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How do your staff handle complaints? In a world filled with top-class bars, cafés and restaurants, we occasionally experience unforgettable service. However just as great service can be unforgettable for a customer, the same can be said for bad service. Negative experiences within hospitality can not only ruin a meal but can often ruin our entire perception of a business. Having had one of these negative experiences recently, I questioned just how businesses communicate with their customers. Including how their staff can deal with potential issues.
My Experience
I was visiting a garden centre with a daytime restaurant with 40 or so seats. After being shown to a table, I ordered the fish, described on the menu as “white fish in batter.” Shortly after the young waitress brought out my food, I realised I would not be able eat it. I had been expecting a texture that was soft and flaky, but instead received one that was hard and chewy. There is nothing wrong with the cooking and presentation, just the type of fish used. I asked the waitress if she could change the meal to something else, to which she replied that she would contact her manager. When she returned, she informed me that her manager refused to change the meal as, “there was nothing wrong with it.” Instead of coming to my table personally, he was happy to relay his decision through another member of staff. When I voiced my disappointment, she left to appeal his decision. Coming back to my table she informed me that the problem had been resolved. Using her own initiative and judgement to “go past” front of house and straight to the kitchens, she was able to order me a new dish.
My Thoughts
In the modern day of social media, online reviews and connectivity, never has customer service been more paramount. At the click of a button, customers can not only leave a rating on a business, but post descriptions and photos directly to the internet for all to see. Complaints within the service industry have always threatened to stain a business, but with the mass accessibility of the internet, these stains are growing harder and harder to clean off. The managers refusal to personally oversee the situation and his lack of empathy towards his customers is alarming when considering these risks. Perhaps some businesses focus too heavily on black and white protocol instead of considering their relationships with valuable customers. If this is the case then maybe more emphasis should be out put on training staff to handle complaints in a friendly manner, rather than simply efficiently. Let me know what you think. #customerservice #complaints #CustomerSatisfaction #companypolicies #customerisking #customerexperience 

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How much holiday pay to give your staff. https://baxterworld.com/2023/07/15/how-much-holiday-pay-to-give-your-staff/?utm_source=rss&utm_medium=rss&utm_campaign=how-much-holiday-pay-to-give-your-staff Sat, 15 Jul 2023 15:24:26 +0000 https://www.baxterworld.com/?p=3623 The post How much holiday pay to give your staff. appeared first on Baxterworld.

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 How much holiday pay to give your staff

For a 5-day week worker, the entitlement is 5.6 paid weeks or 28 days per annum which can include public holidays. In the case of 6 days per week workers, it is capped at the 28 days. It is calculated from the first day of employment. For those working less than a 5-day week, it would be pro-rata.

Coming from old EU law which still applies in the UK, a worker must take at least 4 weeks holiday per leave year, If less is taken, it cannot be carried over. You are not permitted to “buy” unused statutory leave.

The amount payable per week is obvious where pay is fixed. If it is not, then a 12-week average is used.

When planning holidays, consider employees on irregular hours. For those with variable work patterns, holiday pay must reflect the average weekly pay over the previous 52 weeks, including any overtime or commissions. This ensures fairness and compliance with regulations.

Additionally, clear policies should be in place to manage holiday requests, preventing understaffing and ensuring smooth operations. Encourage staff to plan holidays early, balancing business needs with employee well-being.

Moreover, keeping accurate records of leave taken and remaining entitlements helps avoid disputes and ensures legal compliance. Remember, a transparent and fair holiday policy fosters a positive work environment, enhancing employee satisfaction and retention.

Here is a link if you need more information.

https://www.gov.uk/calculate-your-holiday-entitlement

If you’re interested in this week’s topic but not sure what to do next, contact us via the link below. We’re always trying to help businesses to succeed, so, by working with them, we can help them to reach their goals. Just give us a call or an email via the information on our contact page.

Find a chartered accountant | Contact Us

#holiday #holidaypay #takecontrol #holidaytravel #wagesandsalaries #employeebenefits #employersolutions #employersupport

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WHAT IS A DIRECTOR’S LOAN ACCOUNT? – (DLA) https://baxterworld.com/2022/12/09/what-is-a-directors-loan-account-dla/?utm_source=rss&utm_medium=rss&utm_campaign=what-is-a-directors-loan-account-dla Fri, 09 Dec 2022 18:07:31 +0000 https://www.baxterworld.com/?p=2997 The post WHAT IS A DIRECTOR’S LOAN ACCOUNT? – (DLA) appeared first on Baxterworld.

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 DIRECTOR’S LOAN ACCOUNT, WHAT IS IT?

If your business is set up as a Company rather than a Sole Trade or Partnership, it is important to remember that the Company is a separate legal entity. It is “Corporate” from the Latin “corpus” meaning body and has its own legal existence. It can own property, be sued, or sue others through the Courts and pay its own type of tax (Corporation tax). To “incorporate” a business means to give it an independent legal standing as a Company.

An individual can have three types of relationships with a Company.

They can be a:
    • SHAREHOLDER – they own all or part of a Company
    • DIRECTOR – a person legally appointed to direct and safeguard a company’s affairs
    • EMPLOYEE – a person with an employment contract with the company

A person can wear one, two or all three hats and in small companies the “owner” is usually all three.

A person is entitled to be paid by the company in different ways depending on the hats they wear as follows:
    • Shareholder – Can be paid a share of the profits by means of a Dividend
    • Director – Can receive remuneration for acting as a director, normally via PAYE
    • Employee – Can receive a salary for work performed, always via PAYE.

It is probably clear by now that money in a company’s bank account, unlike a sole trade, belongs to the company, not the individual. If therefore money is taken out of a company other than by the above methods, it’s a loan. Therefore it will eventually have to be repaid to the company. The Directors Loan Account (DLA), sometimes called the Directors Current Account (DCA), is the interface between the human and the company. Any transactions of a personal nature are recorded in the Company’s books in an account with that name.

Some typical transactions in this account would be:
    • Expenses paid by the company which are personal rather than business. For example in a restaurant, the value of food or beverages removed for personal use, or the cost of travel for a partner on a business trip.
    • Money taken from the business to cover an emergency personal expense.
    • Money taken over and above the Director’s PAYE salary with the intention of repaying this out of profits (via a dividend) later. This is the most common entry in a small business DLA because, unlike a PAYE salary, there is no National Insurance charge on dividends. This can therefore be a more tax efficient means of remuneration as opposed to paying a higher salary. This however is not always the case and depends on may factors. Your accountant will advise HMRC will frown on monthly drawings which are salary in disguise.
    • If a director pays the company an amount of money as a temporary loan (as opposed to an investment in shares) then this will appear as a credit in the DLA.
    • When a dividend is declared at the end of a year when the profits are known, this is usually credited to the DLA. The director can draw on any DLA credit balance without any further tax, funds permitting
Cont…

There is a tax law called section 455 of the 2010 Corporation Tax act. This which charges 33.75% tax on any DLA balances not repaid within 9 months of the company’s year-end. This s455 tax is refundable when the loan is repaid. If the directors loan increases the following year, only the increase will be subject to the 33.75% charge. Any partial repayment will allow part of the s455 tax to be refunded. The rate was 32.5% up to 5.4.22.

Another tax issue to consider is that if the Director’s loan is interest free and exceeds £10,000, then HMRC will demand tax on the benefit-in-kind. Ensure that the company charges the participator a reasonable amount of interest on the DLA balance if it exceeds £10,000.

If you have any questions about a potential director’s loan,  Baxterworld is always happy to help. Contact – [email protected].

#accountant #dla #director #directorslife #businessandmanagement #hospitalitymanagement #businessowner #savetax #lowercosts #help #tax

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Interest rate conundrum https://baxterworld.com/2022/12/01/interest-rate-conundrum/?utm_source=rss&utm_medium=rss&utm_campaign=interest-rate-conundrum Thu, 01 Dec 2022 14:12:44 +0000 https://www.baxterworld.com/?p=2988 The post Interest rate conundrum appeared first on Baxterworld.

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Interest rate conundrum…

We have probably forgotten how exceptional the low interest rate period from 2009 to 2021 was. The Bank of England chart below brings it home.

Before the 2008 financial crisis, interest rates were around 5% which was needed to control inflation at the time. You all will all remember the crazy house price surge in the previous five years. The rate was then cut to nearly zero to stimulate the damaged economy.

Now the Bank of England, along with other central banks, is rapidly pushing the rates up again, currently 3% and (my guess) probably peaking at 5%, the same as in 2006-2008. The conundrum is, if they are trying to control inflation, surely higher mortgage payments will add fuel to the fire?

The bank is acutely aware of this and point out that only one in three households in the UK have mortgages whereas everyone is affected by inflation. A bit of wealth re-distribution going on there!

Cont…

Moreover, the Bank of England’s strategy involves a delicate balance. While higher interest rates can curb inflation by reducing consumer spending and slowing down borrowing, they also risk increasing the financial strain on mortgage holders. This could lead to decreased disposable income, affecting overall economic growth.

The broader impact on savings and investments should not be overlooked. Higher interest rates can benefit savers through better returns on deposits, potentially leading to more savings and less spending.

For businesses, rising interest rates can mean higher borrowing costs, affecting expansion plans and operational costs. Companies may need to reassess their financial strategies to adapt to this changing economic landscape.

In essence, the Bank of England’s approach aims to temper inflation while considering the varied impacts on different economic sectors. As we navigate this period, staying informed and adaptable is crucial for both individuals and businesses.

For more information email Ray Baxter at [email protected]

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When you own more than one restaurant… https://baxterworld.com/2022/11/17/when-you-own-more-than-one-restaurant/?utm_source=rss&utm_medium=rss&utm_campaign=when-you-own-more-than-one-restaurant Thu, 17 Nov 2022 17:02:09 +0000 https://www.baxterworld.com/?p=2972 When you own more than one restaurant

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When you own more than one restaurant

…or more than one Pub or coffee shop, then managing the business takes a new dimension and the size of your turnover or bank balance no longer cuts it. A part time bookkeeper will not help. Just looking after your VAT returns and having semi complete records to pass to your year end accountant will leave your business vulnerable.

The good news is, with more than one venue, you get an excellent opportunity to benchmark, particularly if they both operate on the same model. In Baxterworld’s 20 years’ experience providing hospitality accounting, using this technique has improved our client’s profits by over £1m during this period. Obviously, you need properly produced monthly accounts. As the saying goes, you can’t manage what you don’t measure.

As an example, let’s look at the KPI of Gross Profit/sales %age for beverages and your 3 restaurants or pubs are showing 67%, 71% and 72% respectively. On first sight, outlet 1 seems to have a problem, particularly if your stock system or stocktake provider suggests it should be 73% for that product mix.

As the manager or owner, you are now guided to review the following:
    • Possible stocktake error
    • Wastage
    • Excessive loss cleaning pipes
    • Inefficient product mix
    • Supplier fraud
    • Purchasing cost too high
    • Customer pricing too low
    • Employee fraud
    • Theft

You can see how, having your monthly P&L accounts for each site sitting side be side and reviewing the results monthly or quarterly, will make more money. Hopefully This guide has given you some insight into multi-site management, when you own more that one restaurant.

Contact us today via out contact page for more information. Feel free to call or email us here at Baxterworld. Our office us open Monday to Friday 9-5.

For more information email Ray Baxter at [email protected]

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Lunch Seminar – Charity Record-Keeping – 24th Feb https://baxterworld.com/2015/02/02/lunch-seminar-charity-record-keeping-24th-feb/?utm_source=rss&utm_medium=rss&utm_campaign=lunch-seminar-charity-record-keeping-24th-feb Mon, 02 Feb 2015 14:03:58 +0000 http://www.baxterworld.com/?p=572 THIS EVENT HAS NOW ENDED Baxterworld are very pleased to be leading a seminar, specifically for Charities, highlighting emerging software and technology that can make daily administration easier. We work with many charities around Northern Ireland and understand how crucial rigorous record-keeping is for them. Our work as both accountants and back of house support gives us a unique insight into basic work-arounds and new tools on the market that help speed up common tasks. Inuit, the brains behind Quickbooks Online, will be joining us to give a rundown on the advantages of their cloud based platform (that we highly recommend) and some tips on basic workflow. So come join us and find out how to simplify reporting to boards and funders, reduce admin costs and improve data security for your charity. The seminar will be held at NICVA, Belfast, at 12:30 (until around 2:30) 24th Feb and include a small lunch Tickets are at the low low price of FREE and can be found here: http://www.eventbrite.com/e/making-charity-record-keeping-cheaper-and-easier-tickets-15468408426   And here is a short video testimonial from some of the charities we work with:

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THIS EVENT HAS NOW ENDED

Baxterworld are very pleased to be leading a seminar, specifically for Charities, highlighting emerging software and technology that can make daily administration easier. We work with many charities around Northern Ireland and understand how crucial rigorous record-keeping is for them. Our work as both accountants and back of house support gives us a unique insight into basic work-arounds and new tools on the market that help speed up common tasks.

Inuit, the brains behind Quickbooks Online, will be joining us to give a rundown on the advantages of their cloud based platform (that we highly recommend) and some tips on basic workflow.

So come join us and find out how to simplify reporting to boards and funders, reduce admin costs and improve data security for your charity.

The seminar will be held at NICVA, Belfast, at 12:30 (until around 2:30) 24th Feb and include a small lunch

Tickets are at the low low price of FREE and can be found here:

http://www.eventbrite.com/e/making-charity-record-keeping-cheaper-and-easier-tickets-15468408426

 

And here is a short video testimonial from some of the charities we work with:

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The SMART Business show – Belfast Odyssey 29th and 30th May https://baxterworld.com/2014/06/08/smart-business-show-belfast-odyssey-29th-30th-may/?utm_source=rss&utm_medium=rss&utm_campaign=smart-business-show-belfast-odyssey-29th-30th-may Sun, 08 Jun 2014 15:41:52 +0000 http://www.baxterworld.com/?p=488 Baxterworld had a stand at the SMART Business show. The show was a brilliant, though, despite a great marketing campaign by the organisers, numbers through the door were less than expected. Still it was the first time for the show. We launched our new one-stop outsourced offering, ie Bookkeeping, Management Accounts and Compliance to test the interest within our home turf. Talking to visitors was really useful and we got great feedback. Catherine and Jenni at the SMART Business show

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Baxterworld had a stand at the SMART Business show. The show was a brilliant, though, despite a great marketing campaign by the organisers, numbers through the door were less than expected. Still it was the first time for the show.

We launched our new one-stop outsourced offering, ie Bookkeeping, Management Accounts and Compliance to test the interest within our home turf. Talking to visitors was really useful and we got great feedback.

Baxterworld stall at smart business show

Catherine and Jenni at the SMART Business show

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